Privacy Policy | Mobie

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us and information we collect automatically through your use of our services.

Personal Information

  • Account information (email address, password)
  • Profile information you choose to provide
  • Business information and website content you create
  • Communications with our support team

Technical Information

  • Device information (IP address, browser type, operating system)
  • Usage data and analytics
  • Cookies and similar tracking technologies
  • Performance and diagnostic data

Payment Information

Payment information is processed by third-party payment processors. We do not store complete payment card information on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process website generation requests using artificial intelligence
  • Process payments and manage subscriptions
  • Provide customer support and technical assistance
  • Analyze usage patterns and improve user experience
  • Comply with legal obligations and enforce our terms
  • Communicate with you about our services and updates

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers for hosting, analytics, payment processing, artificial intelligence services, and other business operations
  • Business Transfers: In connection with mergers, acquisitions, or sales of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly consent to sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Artificial Intelligence and Content Processing

Our service uses artificial intelligence to generate websites based on your input. Business descriptions and content you provide may be processed by AI service providers to generate your website. This processing is performed solely to provide our services and is subject to appropriate confidentiality and security measures.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and monitoring
  • Secure cloud infrastructure and hosting

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information for longer periods as required by law or for legitimate business purposes such as fraud prevention and customer support.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve our services. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at hello@mobiesolutions.com